Grosvenor Carpets understands that your home is your castle and that you will have individual tastes in design, colour and texture that demand an expert eye to share your vision and deliver your desires.
Your new carpet will be with you for many years so it is important to gain expert advice in choosing contrasting hues, long life, matching colours and something that reflects your style and personality.
Our carpet and flooring showrooms carry a superlative display of rugs, laminates and traditional floor coverings offering a myriad of choice, colour and variety to satisfy the most discerning buyer; along with the selection and our wealth of knowledge we firmly believe that Grosvenor Carpets has become so successful because of our promises and guarantees.
No smoke, no mirrors, no gimmicks
We don’t offer deal-disguising finance deals such as interest free credit or unreasonable discounts however we do provide a professional, highly personal service where you have access to, and will often be, looked after by one or more of our Directors.
We provide a sincere, honest, reliable, expert carpet and flooring service that can’t be rivalled by the warehouse stores and their staff.
We cut carpets, not corners!
Cutting corners is not the Grosvenor way since only the best quality and service is good enough for our customers. All of our fitting teams are hand picked craftsmen who are polite and obliging; they are measured and paid on satisfactory results and NOT performance rates.
No Pressure Selling
We have a free measuring and estimating service that is second to none and available seven days a week. All our detailed quotations are confirmed in writing with no hidden extras so that our customers have time to think things over in their own time without feeling pressured to make a decision.
Selection and Price
Grosvenor Carpets are active members of the Contract Flooring Association and the Carpet First Buying Group. We are the areas only approved Brintons Platinum Dealer dealing with all British and Europe’s leading manufacturers including all wood and laminate suppliers, Amtico, Karndean, Kahrs Flooring, Quick-step, and Karelia We are dedicated to supplying and installing all floor covering to a very high standard at extremely competitive prices.
The Present and Future
In a constant effort to improve our service, we send out customer satisfaction questionnaires to completed installations and monitor the replies very carefully; this means that we can build on our strengths and eliminate any elements of our service that don’t achieve our stringent quality standards.
